FREE SHIPPING ON ALL $50 ORDERS

FAQs

FAQs

Is The Lash Pharmacy Cruelty free?

Yes, The Lash Pharmacy is cruelty free and will continue to remain cruelty free.

 

Where are The Lash Pharmacy products available?

The Lash Pharmacy products are sold exclusively online at www.shoplashpharmacy.com

 

Can I cancel my order?

All sales are final being that all orders are shipped within 1-3 business days.

 

I entered the wrong address during checkout, how can I change that?

Please email sales@shoplashpharmacy.com as soon as you notice the error.

 

I entered the wrong address, but my order already shipped. What can I do?

In this instance you will need to enter ‘Reship Fee’ into the search bar of the website. From there you will pay the reship fee to have your order sent to the corrected address.

 

Tracking for shipment is being delayed. How can this be fixed?

The Lash Pharmacy is not responsible for the package once it’s in the USPS network.